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Team Empathy  ·  Search & AI Strategy

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AI recommends in New Zealand.

A Search and AI strategy for Peacock Bros

Getting Peacock Bros found on ChatGPT

Aotearoa New Zealand   |   Prepared for Andi Thompson and Andi Guo  ·  August 2026

1. Executive summary

The short version. Organic search is already your best acquisition channel. It converts at 2.76%, two and a half times your site average, and it earned more last year than every paid channel combined while costing nothing in media. The problem is that it is starved. Non-branded search puts you in front of Kiwi buyers 195,000 times a year and you convert barely 0.43% of that into a click, because you sit at position 12 and below rather than in the top three. You have 469 referring domains and 47 ranking keywords, so the authority is already built and the content to use it is not there yet. That gap is the opportunity.
Three things to know
$251K
mid-case new revenue a year, online orders plus trade accounts
10,638
non-branded searches a month across your category in New Zealand
8%
of the winnable click pool you capture today
45 / 100
AI-search readiness today, Certified is 80
Where the money actually sits

Your online store took 655 orders worth $272,014 in the twelve months to 31 July. Those orders came from 336 customers, and 118 of them ordered more than once. Those repeat buyers are 35% of your customers and 69% of your online revenue, worth an average of $1,591 each a year against $387 for a one-time buyer.

That changes what search is for. You are not buying orders at $415 a time. You are buying customers who reorder consumables, and who then also buy through your account and service channels. Every new customer organic search brings you is worth multiples of the first order.

The one number we need from you. Your website also generated 319 direct enquiries and 400 new account registrations last year on top of the 655 orders. We can measure how many of those organic search drives. We cannot see what a new trade account is worth to Peacock Bros in its first year, because that value lands in your ERP, not your website. That figure decides how big this opportunity really is, and it is the first thing worth agreeing.

2. How AI-ready you are today: the AEO scorecard

We score every brand against the same four-pillar model. Each pillar runs one to five, worth 25 points. Certified, our AI-Ready baseline, is Professional on all four, which is 80 out of 100.

PillarWhere you sitScore
Technical
Can AI engines read you?
Structured
Product schema is valid, crawlers are welcome, but Core Web Vitals fail badly and 19 of 41 pages carry no structured data at all
15/25
Content
Do you answer the questions?
Emerging
43 blog posts, but most are sale announcements. No FAQ page, no FAQ schema anywhere, no cluster roadmap above 66 categories
10/25
Authority
Do the engines trust you?
Structured
469 referring domains built over 138 years, but Domain Rating 17 sits below every direct competitor
15/25
Measurement
Can you see it working?
Invisible
GA4 records $0 revenue. Google Ads reports 1,500 conversions against 655 total orders and has never been reconciled
5/25
45
out of 100 today.
Certified is 80.
35 points to close.
Current score against the Certified target
Technical
15/25
Content
10/25
Authority
15/25
Measurement
5/25
where you are Certified, 80%
The finding that matters most. Your homepage takes 15.0 seconds to render its main content on a mobile connection, against a 2.5 second threshold. Lighthouse scores mobile performance at 55 out of 100. Speed is a ranking factor, it is a conversion factor, and it is the single clearest reason a buyer bounces before they see the catalogue.
The quickest win on the board. There is no FAQ schema on any page of peacocks.co.nz, and no FAQ page in your 629-URL sitemap. FAQ markup is the format AI engines lift most readily when they answer a buying question. You sell products people have a great many questions about, and right now none of those answers exist in a form an engine can quote.

3. The market you are missing: search and AI

New Zealanders run about 10,638 non-branded searches a month across the categories Peacock Bros sells into: label printers, barcode scanners, labels and consumables, mobile computers, ID card printers, labelling software, and the service and compliance questions around them. That is 127,656 searches a year, before anyone types your name.

10,638
non-branded searches a month across the category
6,415
measured in our triangulated basket, 60% of the total
3,723
become an organic click that is actually winnable
299
you capture today, 8% of the pool

Ninety terms were triangulated across Google Keyword Planner, SEMrush and Ahrefs, taking the median of the three so no single tool sets the number. Twenty-four of those ninety disagree by a factor of three or more between tools, which is why one source is never enough.

You already appear. You do not win.

Search Console shows 195,287 non-branded impressions in twelve months producing 832 clicks. That is a 0.43% click-through rate against 3.18% on branded terms. Google is already showing you to the right people. Position is the problem, not relevance.

Average positionNon-branded impressionsShare
1 to 3 the positions that earn clicks2,1841.1%
4 to 1068,66835.2%
11 to 2049,05825.1%
21 and below75,37738.6%
Source: Google Search Console, 12 months to 31 July 2026, non-branded queries only.
The AI layer is live in your category now

Fourteen of the ninety terms we triangulated already return a Google AI Overview on the New Zealand results page, including barcode scanner nz, id card printer, zebra zd421, thermal paper rolls, warehouse scanner and rfid tags nz. AI Overviews are assembled from the top of the results, and you are not there.

The measured consequence: AI assistants sent peacocks.co.nz 26 sessions in twelve months. ChatGPT alone sent 104 referral sessions across the same period. Both numbers are effectively zero for a business of your size, and both are entirely fixable, because your robots.txt already welcomes every AI crawler and your pages are server-rendered. The engines can read you. There is simply nothing to quote.

We built a library of 141 buying questions real customers ask an assistant in this category, from "what's the difference between direct thermal and thermal transfer" to "what are the allergen labelling rules in New Zealand" to "who supplies barcode printers and labels in New Zealand". Peacock Bros could credibly own the answer to 138 of them. Your competitors are not answering them either. This is open ground.

4. The opportunity, in dollars

Everything below is anchored to your non-branded baseline. Searches for "peacock bros" are demand you already own and we never count them as upside. The growable slice is $71,285 of organic revenue a year.

Layer one: online order revenue

Growing your share of the winnable click pool from today's 8%:

CaseExtra clicks / yr
search + AI
Share of poolNew ordersNew revenueWith repeat
Low3,116
260 / mo
15%60$25,108$33,772
Mid7,584
632 / mo
25%147$61,101$82,186
High12,052
1,004 / mo
35%234$97,095$130,601
The chain: extra clicks × 1.94% conversion × $415.29 average order value. The conversion rate sits mid-way between your site-wide rate of 1.12% and your organic rate of 2.76%, because new non-branded visitors are colder than your organic average. The repeat column adds half of your measured 69% repeat-revenue share to the new-customer cohort. The winnable pool is 3,723 clicks a month and you capture 299 of them today.
Layer two: enquiries and new trade accounts

Your site produced 719 non-purchase actions last year: 319 direct enquiries and 400 new account registrations. Organic search drives 28.3% of all your key events despite being only 13.5% of your sessions, and about 160 of those actions a year trace to non-branded organic. Growing non-branded traffic multiplies them at the same rate.

CaseExtra enquiries + accounts / yrAt $500 eachAt $1,000At $2,000
Low139$69,589$139,178$278,357
Mid339$169,351$338,701$677,402
High538$269,112$538,224$1,076,448
The action volumes are measured in GA4. The value per account is not, because it lands in your ERP rather than your website. The three columns are illustrative until you tell us the real figure. On the mid case at the most conservative column, layer one and layer two together come to roughly $251,000 a year.
How it arrives
$60k$80k$100k$120k$140kYou own the systemTodayMonth 3Month 6Month 9Month 12$132K run-rate, the mid case
The mid case of layer one only, arriving over twelve months: about 10% live by month three, 35% by month six, 70% by month nine, all of it by month twelve. Baseline $71,285 of non-branded organic revenue rising to a $132,386 run-rate. Content compounds, so the curve steepens rather than stepping. Projections are modelled from your own data and are not a guarantee of results.

5. The six-month transformation

Three phases, run in order, and we move through them as your site is ready rather than on a stopwatch. Foundations fixes what stops engines reading and buyers converting: Core Web Vitals, schema across the catalogue, the FAQ layer, and a measurement rebuild so GA4 finally records revenue. Own your territories builds the answer content across the clusters where demand sits and you have nothing, starting with troubleshooting, compliance, supplier selection and RFID. Authority and compounding turns your 469 referring domains into rankings and earns the citations that get you quoted in AI answers. Full scope, phasing and investment sit on the offer tab.

Appendix A · Where you sit today

Twelve months to 31 July 2026. Revenue is derived from your Web Ninja order data at your actual average order value, because GA4 records none.

ChannelSessionsOrdersConv. rateEst. revenueMedia cost
Organic Search7,8892182.76%$90,533$0
Direct23,5481810.77%$75,168$0
Cross-network paid4,099992.42%$41,114part of $24,500
Paid Search4,828821.70%$34,054part of $24,500
Referral2,090472.25%$19,519$0
Paid Shopping4,017100.25%$4,153part of $24,500
Paid Other4,61000.00%$0part of $24,500
Display4,00200.00%$0part of $24,500
Email2,01320.10%$831
AI Assistant260$0
Sources: GA4 sessions and purchase events, Web Ninja order totals, Google Ads spend as supplied. Display and Paid Other together took 8,612 sessions and produced no orders at all.
Your customers, not your orders
MeasureValue
Online orders655
Unique customers336
Orders per customer1.95
Customers who ordered more than once118 35.1%
Share of revenue from repeat customers69.0%
Average order value$415.29
Annual value, all customers$809.56
Annual value, repeat customers$1,590.98

Appendix B · The demand detail

The top of the triangulated basket. Working volume is the median of Google Keyword Planner, SEMrush and Ahrefs. Full workings, all 90 terms and all 141 prompts sit in the data workbook.

KeywordGKPSEMrushAhrefsWorkingKDTier
label printer1,3001,3001,1001,3000Tier 1
barcode scanner1,3001,3001,1001,30051Tier 1
label printer nz1,6007203007200Tier 1
sticker printer1,0007207007200Tier 1 · AI Overview
labels nz26026020026043Tier 1
thermal printer nz2102101502100Tier 1
wristbands nz210210802100Tier 1
thermal label printer2101701501700Tier 1
eftpos rolls170170601700Tier 1
zebra label printer1401401501400Tier 1
zebra zd4211101501100Tier 1 · AI Overview
barcode scanner nz110110901100Tier 1 · AI Overview
id card printer902090900Tier 2 · AI Overview
courier labels903080800Tier 2
thermal paper rolls7020100700Tier 2 · AI Overview
Keyword Difficulty of 0 across most of this basket means these terms are winnable with content and on-page work rather than a heavy link campaign. One term, "id cards nz", was excluded from the demand total: Keyword Planner reports 880 a month against Ahrefs at 10, and the Ahrefs parent topic is the generic word "id", so the reported volume is not this phrase.

Appendix C · Where to play

Fourteen clusters, sized by combined keyword and prompt demand, against what exists on your site today.

ClusterDemand / moPromptsAnswer pieces todayCore build
Choosing a label printer4,8301628
Barcode scanners2,9051223
Labels and materials2,1701528
Troubleshooting1,07013213
Named products1,0601534
Colour label printing8101023
Compliance730914
Software and integration700936
Choosing a supplier680828
Courier and dispatch640815
Mobile computers600834
ID cards510603
Receipt rolls and EFTPOS480603
RFID and asset tracking410616
Core build totals 78 pieces and covers every priority-one question plus a hub for each cluster that has no editorial home. Full coverage of all 141 prompts is 155 pieces. Of your 43 existing blog posts, 24 answer a genuine buying question; the rest are sale announcements, a freight notice and a COVID-19 update.
Four clusters have real demand and nothing on your site. Troubleshooting, compliance, supplier selection and RFID together carry about 2,890 searches a month. You run a service division, you supply into food manufacturing, and you sell RFID hardware, so you are the natural authority on all four. There is currently no page on peacocks.co.nz that could rank for any of them.

Appendix D · Who you are up against

DomainDomain RatingOrganic keywordsKeywords in top 3Referring domains
peacocks.co.nz174713469
nxp.nz311,830235847
sektor.co.nz415623
r3pack.co.nz408925
tritonstore.co.nz793
barcodeproducts.co.nz1331
Source: Ahrefs, New Zealand, 9 August 2026.
Read that first row again. You have 469 referring domains and rank for 47 keywords. NXP has 847 referring domains and ranks for 1,830. They are not twice as authoritative as you, yet they rank for thirty-nine times as many terms. The difference is not links. It is that they have pages worth ranking and you do not. Your authority is already bought and paid for by 138 years in the market, and it is sitting idle.

Appendix E · The measurement gap

This one deserves its own section because it affects every decision you make about marketing spend.

What this costs you. You spent $24,500 on Google Ads last year and cannot say what it returned. Fixing the revenue value in GA4 is a small piece of technical work and it is the first thing we would do, because until it is done every other number is an argument rather than a fact.

Appendix F · Where the numbers come from